Jewelry items are eligible for return within 30 days of receipt of your shipment. Items must be unaltered, in original condition, and in the original packaging with all original documentation and accessories. Items that fail the inspection process are non-refundable. Returns are subject to a restocking fee of up to 10% of the purchase price. Original shipping charges are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment.
Pawn1 deals in new and used merchandise. All used merchandise is cleaned, refurbished and inspected for quality. All items sold through Pawn 1 are guaranteed genuine unless stated otherwise. All CT weights and diamond clarity are professionally estimated to the best of our ability.
Third-party appraisals are available for all jewelry pieces for $70. These evaluations are completed by a reputable jeweler in Spokane, WA. Please allow a processing delay of up to 5 business days for orders with appraisals.
Free shipping is available on all domestic orders. We currently do not offer any international shipping. Orders will be processed and shipped within 3 business days. All items will be shipped via UPS with signature required upon receipt.